Real-Time Peer Support Platform for Healthcare Workers

The Problem We're Solving

Healthcare workers are in crisis. 85% report burnout, 70% experience compassion fatigue, and turnover costs hospitals $15K-$50K per nurse annually.

Our Solution: Validated Results

51 healthcare workers participated in our Phase 3 validation study of hūmNET's peer support experience.

🎯 KEY RESULTS

Immediate Mood Improvement

• Average 36-point improvement on 0-100 wellbeing scale

• 169% increase in mood scores after single 3-5 minute session

• 94% of participants experienced positive improvement

• Experienced healthcare workers (35+) show 2x stronger response - critical for hospital adoption as senior staff drive culture change

• Pre-experience average: 21.5/100 → Post-experience: 58.0/100

Strong Adoption Intent

• 69% likely or very likely to use if provided by employer

• 26% "very likely" + 43% "likely" = strong workplace demand signal

Viral Growth Validated by Healthcare Workers

• 45% signed up to organize peer support sessions for colleagues

• Average 10 colleagues estimated to join per organizer (conservative estimate)

• Viral coefficient: 4.3x (exceptionally strong for healthcare)

• Particularly strong among experienced staff (35+)

💡 PARTICIPANT INSIGHTS

"More relaxed and weirdly peaceful." — Registered Nurse (Community Nursing), +60 point improvement

"That vibration and sound is very soothing, it helps ground you." — Healthcare Worker, +25 point improvement

"I feel a slight peace of calm and joy" — Mental Health Practitioner (after describing burnout with facial numbness), +46 point improvement

"I feel pretty good, i was worried for my shift today but now i feel in control, regardless of what the day throws at me. I do feel the humn vibration and sound is a good reset for my nervous system." — Healthcare Worker, +81 point improvement

📊 PARTICIPANT PROFILE

• Diverse healthcare roles: 56% nurses, 21% physicians, 23% other clinical roles (EMS, psychologists, social workers)

• Real crisis scenarios: Patient deaths, burnout episodes, workplace trauma

• Fresh participants: 58% first-time users, 42% pre-screened. Consistent responses across both cohorts. 

📊 PARTICIPANT DEMOGRAPHICS & RESPONSE PATTERNS

Age & Experience Correlation

• Average age: 34.2 years (range 22-63) (35.2 for nurses, 32.1 for physicians).

• Experienced staff show stronger response - critical for hospital adoption as senior staff drive culture change.

  • 20’s cohort: 39-point improvement.

  • 30’s cohort: 35-point improvement. 

  • 40’s cohort: 45-point improvement. 

• Validates effectiveness across career stages, with particular strength among more senior healthcare workers

Mental Health & Wellness Background

• 26% have ongoing mental health conditions

• 62% practice meditation

• Demonstrates broad efficacy regardless of baseline wellness practices

Professional Diversity Validated

• 71% female, 27% male

• Mixed ethnic representation confirms broad market appeal

• Strong response across all clinical specialties and experience levels

Market Implications

• Senior staff effectiveness suggests strong influence potential (mentors, charge nurses, attending physicians)

• Mental health condition responsiveness validates use for at-risk populations

• Broad demographic success indicates scalable market opportunity

🚀 BUSINESS IMPLICATIONS

Market Validation

• Healthcare workers actively seek peer support solutions

• Willing to use during work hours if employer-provided

• Strong word-of-mouth potential (4.3x viral coefficient)

Scale Potential

• Each satisfied user could reach 10 colleagues

• Hospital HR departments show strong interest for retention

• Platform effects: more users = better support network

Revenue Model Validation

• B2B2C: Hospitals pay for employee wellbeing platform

• Retention ROI: Preventing one nurse departure saves $15K-$50K

📈 WHAT'S NEXT

1. In-the-wild testing with 23 willing organizers reaching 230+ healthcare workers

2. Hospital pilot partnerships with interested HR departments

3. Recurring use validation - Phase 4 testing with select Phase 3 participants organizing follow-up humns for their colleagues in real workplace settings.

4. Moral resilience research - Testing how humn circles and altruistic peer support can counteract moral distress and foster moral thriving among healthcare workers.

Bottom Line

hūmNET delivers measurable wellbeing improvement for healthcare workers experiencing crisis, with strong adoption intent and viral growth potential. We've validated both the peer support effectiveness and business model in our target market.

Study conducted July 2025 via Prolific platform with verified healthcare workers. We accessed the participants via prolific which is the highest rated survey platform for research quality.